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Hooking the Reader & Sticking the Sale—Formatting Matters

Shared from the venerable Kristen Lamb’s blog — https://warriorwriters.wordpress.com/2015/02/23/hooking-the-reader-sticking-the-sale-formatting-matters/

 

Photo credit www.fotosearch.com

Photo credit www.fotosearch.com

For those who are considering self-publishing, there is an element almost as important as the writing itself, but it’s a bit of an unsung hero. Formatting.

Presentation is vital. Chefs get this. Fashion designers get this. Car dealers get this. So should we. This is our art, but what makes us professional is when we care enough to send the very best.

We live in the best time to be a writer. Paper is going away. Not all the way, of course. Yet, with digital devices taking over every aspect of our lives, we need to think like business people. In sales, we used to say, “Fish where the fish are.” With the mass influx of smart phones, tablets and e-readers, the most likely place a reader will consume our work is going to be via digital. Also, when one considers we now have entire generations where paper is an anomaly? Digital is critical.

Writers often make the mistake of believing readers (consumers) are like them. We can believe they love the smell of a bookstore, the feel of paper *shivers*. This is short-sighted considering that only roughly 8% of the literate population would list “reading” among the top ten hobbies.

In fact, every novel that’s ever broken records has managed to do the remarkable—hook people who normally believe they don’t like reading (interest the fat part of the bell curve). From Harry Potter to Girl with the Dragon Tattoo, these books captured the attention of “non-readers” and that’s why they broke bank and made history.

We have a tough job as authors. We need to convince people to pay money and invest a minimum of twelve hours to do an activity they believe they do NOT enjoy. Yes, we can help this with a great story, but we must also remove what’s called friction.

Ah, friction. I’ll give an example. I loathe shopping for clothes with the power of a thousand suns. One time I saw a REALLY cute top on Facebook in my feed (one of those paid inserts). I did what I normally would NEVER do. I clicked. At this point, they’d pretty much made the sale.

But then, I had to create a log-in and then approve the password and then when I returned to the site? The shirt that captivated me was nowhere to be found and there were too many pages to search through. I deleted my account and will never return. Likely will never click on another clothing ad.

Why?

The retailer made the sale too HARD.

When it comes to our e-books, potential buyers will often look to the sample pages and, if the formatting looks like it was done by a one-eyed marsupial with a meth habit? Pass. Or maybe the consumer goes ahead and downloads or makes the purchase. Formatting is crucial.

In writing, anything that interrupts the fictive dream is BAD JUJUIf our formatting is a train wreck, odds are the reader won’t finish, let alone recommend. Also? People can give nasty reviews that have nothing to do with story, so why take the chance when that ticked off one-star review is completely avoidable?

This said, our job is to make sure everything goes as seamlessly as possible. We have two choices when we self-publish. Since we are taking on all the roles traditionally handled by a publisher, we can either learn to do it ourselves or hire a pro.

Even if we outsource, learning to do this on our own can help us be better at hiring good formatters since we understand the lingo and what to expect.

I rarely do this, but Kait Nolan is one of the most professional people I’ve ever worked with. She’s put together a fun list of 5 Things To Do Instead of Formatting EBooks. As a huge fan of outsourcing? I’m inclined to agree with her list and she is a PRO when it comes to formatting.

Take it away, Kait!

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I have long been a proponent that formatting ebooks is not hard. I’ve talked at length elsewhere about why it’s important that you know how to do it (even if you hire out), and I even teach a class on exactly how to do it, step-by-step for those who have an industrious DIY spirit and want to learn. But despite all that, there is one incontrovertible truth about ebook formatting:

It’s a pain in the butt.

Formatting ebooks, particularly if you’re new to it, is a tedious and exacting process. Not HARD, but definitely time consuming. That’s where I come in. I format ebooks often, fast, and well–and you can hire me to take your manuscript and turn it into whatever form of ebook you want—from a basic “Meatgrinder” ready Smashwords file to every major file format available. Because I’m chained to a computer most days, I can generally offer quick turn around and ready answers to all your formatting questions. All that is to say that if you hire me, you can use your time for more important things.

  1. Instead of sorting out how you’re supposed to change out the 175,000 tab indents you used at the start of your paragraphs to correct paragraph styles, you can plot the demise of Julian Fellowes for daring to Do Something Horrible to the Adorable Bateses on Downton Abbey.

  2. Instead of digging into the code of the EPUB that Smashwords keeps rejecting to figure out what in the heck they’re talking about being wrong when the file clearly passes the IDPF validation test for EPUB 3, you can write a fanfic of the Olicity reunion that should TOTALLY happen in Season 3 of Arrow.
  3. Instead of beating your head against a wall trying to figure out why Kindle keeps indenting your block paragraphs even though they are set to block paragraphs, you can make a pie and enjoy it while watching the King of Pie Appreciation, Dean Winchester, in…pretty much any season of Supernatural (3 is my favorite).
  4. Instead of going through the whole nuking of your formatting to get rid of garbage code (and following that with tequila shooters because OMG), you can watch Pitch Perfect for the three hundredth time in preparation for getting Pitch Slapped in May. #AccaAwesome!
  5. Instead of getting an eye twitch trying to design an NCX table of contents from scratch, you can even be all responsible and stuff and use all the time you’ve saved to take care of the rest of your business concerns–promo, blog tours, writing the next book…or marathoning all of Firefly. Your call.

However you decide to spend all that freed up time, you won’t regret the investment in a professionally formatted product. So the next time you need a book formatted for publishing, look no further than The Forge Book Finishers for affordable ebook finishing.

~*~

headshot formal smallKait Nolan is stuck in an office all day, sometimes juggling all three of her jobs at once with the skill of a trained bear—sometimes with a similar temperament. After hours, she uses her powers for good, creating escapist fiction. This Mississippi native has something for everyone, from short and sweet to Southern contemporary romance to action-packed paranormal—all featuring heroes you’d want to sweep you off your feet and rescue you from work-day drudgery. When not working or writing, Kait’s hanging out in her kitchen cooking and wishing life were a Broadway musical.




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